Important notes for all training programs

Reservation requires full payment. It must be done a week prior to the conduct of training or depending on availability as schedule is approved on a first-come first-serve basis. Withdrawal, if necessary, must be done 2 days before the agreed upon schedule for full refund. 1 day before schedule will be 50% refund. No withdrawal and refund after the first day for training programs with fixed schedules including up to 5-day delivery, straight or staggered.  Official/collection receipts are issued.     

Certificate of attendance for participants and certificate of appreciation for on-site/private hosting organization will be provided. Training materials will be in hardcopies, by default, unless it is requested to be in softcopies when reservation is made. License for softcopies will be issued to participants, even if fees were paid by, their organization, unless instructed otherwise.     

Participants will be furnished of major content changes and updates (technical evolutions run off fast, we need to know what it is and how it is affecting our business, we simply cannot missed that), if any, for one (1) year with the course they have attended. It will be communicated and provided via email.     

Occasional and quick Q&A’s via group/class mailing list or direct email and maybe a not so often face-to-face or get together for consultation strongly encouraged. So, shoot whenever you have burning question, unanswerable by the unstructured web of mostly public information or unsatisfied by your colleagues’, and that cannot pass until next time. Life’s so short, don’t wait, work and focus on it. You know, we are here.

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